Terms and Policies
Terms of Service
By accessing this Web site you are agreeing to the following terms and conditions.
Copyright, Trademark, and Related Issues
This site belongs to Ardisam, Inc. Users may download material from this site for their own personal, non-commercial use only provided all copyright notices are kept intact. Any other copying, redistributing, or publishing of any part of this site in any manner is prohibited.
The trademarks, logos, characters and service marks (collectively "Trademarks") displayed on this site belong to Ardisam, Inc. Nothing contained on this Web site should be construed as granting any license or right to use any Trademark displayed on this Web site. Your use/misuse of the Trademarks displayed on this Web site, or any other content on this Web site, except as provided in these Terms and Conditions, is strictly prohibited.
Limitation of Liability
Your use of and browsing on this Web site are at your own risk. Neither Ardisam, Inc. nor any other party involved in creating, producing or delivering this Web site is liable for any direct, incidental, consequential, indirect or punitive damages arising out of your access to, or use of, this Web site. Without limiting the foregoing, everything on this site is provided to you "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Please note that some jurisdictions may not allow exclusions of implied warranties, so some of these exclusions may not apply to you. Check your local laws. Ardisam, Inc. assumes no liability and shall not be liable for any damages to, or viruses that may infect your computer equipment or other property due to your use of this Web site.
Right to Refuse
We maintain the right to refuse an order when we deem the risk to be too great or we cannot verify an address, identity, and of course without proper payment. Ardisam, Inc. retains the right to change models, specifications and price without notice. We only accept online orders shipped to addresses in the United States at this time.
All weights, specifications and features are approximate and are subject to change without notice. Due to continuous product improvements, product images may not be exact. Items used for props not included. Some assembly may be required.
Return, Refund, & Warranty Policies
We have specific return, refund & warranty policies for each of our products.
Online Shipping Terms
- Please allow one full day for processing orders. This means that each order will be processed, by one of our shipping services, the following day that the order was made.
- For example, two day shipping means two business days (Monday through Friday), which excludes weekends, holidays, and any other unexpected events that may occur.
- Cost of shipping is based upon each specific product or group of products.
- In addition to shipping costs, a surcharge may apply to some packages due to their size, weight, and destination.
- For Canadian orders the customers will be responsible for all duty and custom charges applied at the border.
Return Policy Online
- No refund will be given for products or parts not purchased through Ardisam and its affiliated brands.
- No refund will be given for parts that were purchased more than 30 days prior to the request.
- It is the customer’s responsibility to pay shipping costs for all products or parts being returned for credit.
- For all returns to be processed a return authorization number must be provided by customer service.
- For warranty returns a shipping label will be provided. After 30 days the shipping label is void and customer will be responsible for the shipping costs.
Please contact our customer service department for information regarding returns, refunds, or warranty work on your specific product.